1. Shipping Within the United States

Cuddora currently offers shipping within the United States for eligible orders.

Free standard shipping is available with no minimum order requirement.

2. Order Processing

Orders are generally processed within 1–2 business days.

Orders placed after the 2:00 PM ET cutoff may be processed on the following business day.

Processing time is separate from transit time. Your shipping period begins after your order has been processed and handed to the carrier.

3. Standard Shipping

Our standard shipping service is provided free of charge.

Standard transit time is generally 3–5 business days after the order has been processed and shipped.

4. Shipping Carriers

Depending on your order and delivery destination, Cuddora may use the following carriers:

The carrier selected may vary depending on the shipment and delivery location.

5. Tracking Your Order

Once your order has shipped and tracking information becomes available, tracking details will be provided so you can monitor the progress of your shipment.

Please allow some time for the carrier's tracking system to update after your package has been handed over.

6. Delivery Delays

Estimated delivery times are provided as a general guide and are not guaranteed.

Delivery may take longer because of circumstances outside Cuddora's control, including:

• Severe weather.
• Carrier delays.
• Holidays and peak shipping periods.
• Incorrect or incomplete delivery information.
• Unexpected transportation or operational delays.

7. Multiple Packages

Depending on your order, products may be shipped separately and may arrive in more than one package.

If this occurs, you may receive separate tracking information for each shipment.

8. Incorrect Shipping Information

Please carefully review your shipping address before completing checkout.

If you notice an incorrect address after placing your order, contact Cuddora as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or shipping.

9. Lost or Missing Packages

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors.

If the package remains missing, contact Cuddora support with your order information so we can assist with the next steps.

10. Damaged Packages

If your order arrives damaged, please contact us promptly with your order number and photographs showing the condition of the package and product.

Providing clear information helps us review the issue and determine the appropriate resolution.

11. Shipping & Returns

Shipping information and return requirements are separate. For information about eligible returns, return timeframes, and refunds, please review our Return & Refund Policy.